Information Center

Information Center


Savvix Upgrade Notice: Withdrawals May Be Affected

Dear Savvix Users,

We wanted to let you know that Savvix will be undergoing a major upgrade starting from 25 Feb 2023. This upgrade is part of our ongoing efforts to improve the platform's experience and improvement on withdrawal with the integration of NEW utility token as gas fee which will benefit from fee reduction and efficiency.

During the upgrade process, some of our services, including withdrawals, may be temporarily affected. We understand how important it is for our users to have access to their funds, so we want to assure you that we'll be doing everything we can to minimize any disruptions. However, major services including deposit, P2P token transfer, staking, swap, user login, account verification, Savvixpay and access to our information portal remain as normal.

Highlights of the update:

1. Savvix to pilot NEW Footi token as gas fee for withdrawal including stablecoin and any related product or services. 

2. Fee reduction: Platform withdrawal fee will intend to reduce from 0.5% to (0.3% + Footi Gas Fee)* commencing 3rd Mar 2023.

3. Pilot Run period: 3rd ~ 10th Mar 2023**

*The performance for this pilot will subject to optimize and any adjustment is require to improve or fine tune by Savvix to maintain the stability of the network and Savvix platform.

**Piloting Footi token as gas fee as part of the withdrawal process is subject to changed prior to the technical readiness, network stability and efficiency optimization over period of pilot run.

We expect the upgrade and optimization of the pilot run period may take up to 2 weeks. We'll be sending out regular updates via email and our social media channels to keep you informed of our progress.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to make Savvix even better.

If you have any questions or concerns, please don't hesitate to contact our  support team. Thank you for your continued support of Savvix.

Savvix Support Team

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