Information Center

Information Center


Savvix put our community first through Trust.

Dear Savvixer, 

Security, regulatory compliance, trust. These are the main reasons we’ve been serving you since 2011.   

We just wanted to let you know that Savvix has no exposure to FTX or Alameda Research.  

The recent events in our industry have been incredibly distressing and heartbreaking to watch. We stand compassionately with all those affected and share in your shock. The widespread repercussions have undoubtedly affected us all in some way. At Savvix, we’ve reflected carefully on our roles and responsibilities as a leader in this space and would like to take this opportunity to state some of our practices and positions transparently.

Above all else, we remain fully committed to ensuring that nothing of this nature can ever happen to you as our customer. We’d like to start by addressing the main question that’s likely in all of our users’ minds.

Have the events surrounding FTX affected Savvix and its user funds?

The answer is a resounding NO.

All Savvix user funds are 100% backed in our reserves and carefully selected custodian services and cold storages. Regarding FTX, we do not own any $FTT, have never invested in their company, and have no funds on their platform. In addition to that, we do not offer any back-to-back investment of $FTT include token staking, earning, token swap in our platform even before the FTX collapse incident happen. However, outside of our lack of involvement with FTX, the more critical way in which we protect our user funds relates to the uncompromising rules we follow as an digital asset management platform:

  • Savvix does not operate a platform token and does not engage in any irresponsible investment activities.
  • Savvix does not have any type of corporate debt.

As a professional and well-trusted service relied on by users across 50 countries, we simply have no interest in dishonest activities involving our customer funds. In fact, asset safety and security have been our top priorities since our launch.

We’ve invested significant resources into our hierarchical deterministic cold wallet system. All user deposits are isolated with individual cold wallet addresses only accessible via offline multi-signatures. Furthermore, we apply our extensive and sophisticated Wall Street risk control experience to rigorously monitor all operators and withdrawal requests, immediately suspending any operations at the sign of any irregularity.

We firmly believe that our pioneering security technologies and our approach of placing our customers first have led to the success we’ve experienced today. 

We thank our community of over thousands of users for your support and trust. We hope you have some peace of mind knowing your funds remain entirely safe and our withdrawal systems continue to operate smoothly.

We are resilient in our determination to offer you the safest place to achieve financial freedom and welcome you to persevere with us in this journey.